TRAINEE IN HCL TECHNOLOGIES

TRAINEE IN HCL TECHNOLOGIES

Job Location: Chennai
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B.Tech – (CS/IT/EEE/ECE/E&I)BCA / B.Sc. - (CS / IT / Mathematics / Statistics)60% throughout in academics, No current backlogs2013 pass out only

Soft Skills

Excellent communication and conversation skills (Verbal and Written)Good documentation skillsGood working knowledge of MS OFFICEShould have good customer handling skillsAble to handle unforeseen situationsHigh level of acceptanceCan drive HCL’s value and its methodology

Technical Skills / Experience/Certification requirements

Ability to successfully provide hardware/software/network problem analysis and resolution support over the phone

Personal dedication to providing high quality, superior service at all times. Ability to finish what is started is a must

Ability to integrate as a cross-functional, team player in a fast-paced environment where all information is shared

Ability to learn new information quickly and the willingness to do so at all times

Ability to work flexible hours from time to time to cover for other staff

Should have understanding of IT Environment and ready to learn new processes and technologies

Customer Focus

Teamwork

Technical Expertise

Interpersonal Effectiveness

Concern for Order and Quality

Knowledge of basic Networking and other technologies

Fundamental ITIL knowledge of V2 or V3 especially on Service Desk, Incident, Problem, and Change Management preferred

Good to have basic understanding of Client Server Architecture, OS

CCNA/MCP/MSCA Preferred

Hiring Process

Grammar Test

Group Discussion

Technical Round

HR Round

Terms & Conditions

Willing to sign Service agreement of 1 Year (As applicable)

Willing to relocate, if required

Willing to work in 24*7 environment

CTC of 1.80 L/PA

Location:CHENNAI

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