About us:
Arrow Truck Sales, Inc. is the leading retailer of used medium and heavy duty trucks in North America, with locations throughout the US and Canada. It is our mission to be the premier used truck sales company that promotes loyalty from our customers,
opportunities for our employees and fair returns to
our shareholders. Arrow Truck Sales, Inc. is part of the Volvo Group, a publicly held company headquartered in Gothenburg, Sweden.
Auto req ID: 32229BR
Position: Retail Sales Consultant
State/Province: Texas, US
Business Category: Sales
Entity: Arrow Truck Sales
Assignment Type: Regular
Summary:
To meet or exceed established unit sales and gross profit average.
Core Responsibilities:
- Conduct all of their business activities and transactions in a highly ethical, moral and legal manner
- Develop and maintain a minimum database, with email addresses, of 400 prospects and customers that are entered into the SFA prospect system
- Make a minimum average of 35 outgoing sales calls to new or existing prospects per day
- Make outside calls as directed by Branch Manager
- Maintain a total customer satisfaction focus and provide their prospects and customers with accurate paperwork and information in a timely manner
Competencies:
- Self Management: Demonstrating self control and an ability to manage time and priorities
- Personal Effectiveness: Demonstrating initiative, self-confidence, resiliency and a willingness to take responsibility for personal actions
- Customer Service: Anticipating, meeting and/or exceeding customer needs, wants and expectations
- Professionalism: Dealing directly and forthrightly with people and problems, persisting to get the job done, and managing personal responses and stress
- Persuasion: Convincing others to change the way they think, believe or behave. Self Starting
- Flexibility: Performing a wide range of tasks, responding to changes in direction and priorities, and accepting new challenges, responsibilities, and assignments
- Self Management: Demonstrating self control and an ability to manage time and priorities
- Goal Orientation: Energetically focusing efforts on meeting a goal, mission or objective
- Interpersonal Skills: Effectively communicating, building rapport and relating well to all kinds of people
- Negotiation Skills: Influencing others to get their agreement on terms for the purchase or exchange of goods and services
Skills & Knowledge: (When Applicable)
- Bilingual
- Aptitude for sales
- Knowledge of truck industry helpful
Minimum Education and Experience:
- Bachelor’s degree preferred
- 2+ years sales experience preferred
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