About us:
Bureau Veritas is a result-focussed, dynamic organisation that is experiencing constant change on a corporate and local level. We seek employ
ees who are motivated, driven and proactive and whose enthusiasm and hard work will contribute to the achievement of our missions and objectives.
We provide a friendly work environment where teamwork is emphasised and good humour is valued. As part of a global organisation with a non-heirachical matrix structure, we provide a rich learning culture with vast opportunity for career development and growth.
Job Title: Manager(Technical Centre)
Entity: Bureau Veritas India Pvt. Ltd
Location: Mumbai
Reports to (job): I&F Director for India and the Zone Technical Centres Manager (ZTCM)
Purpose of Position:
The TCM is responsible for all operations of Technical Center as a Sub-Business Unit of the hosting country I&F division.
This includes commercial and operational activities.
He acts in accordance with the Procedures and Rules of Bureau Veritas, Zone strategy and strategic framework as detailed by the ZTCM and RCE.
Major Responsibilities:
Implement and drive TC Mission delivery under guidance and supervision of ZTCM;
Ensure day to day management of the Technical Centre activities (team of 15+) in a profitable way;
Achieve set objectives (technical, commercial and personal) defined by ZTCM and I&F Director for India;
Supervise all works performed by the TC members, ensure technical quality and timely delivery of services;
- Promote Technical Centre Services to Clients (existing and potential);
- Reports activities and results to line management..
- Define and implement business plan, budget and resources for the Technical Centre, in coordination with line managers, in line with Corporate / Zone and Region strategies;
- Participate to Management Meetings as required;
- Plan and manage resources, including manpower (recruitment and training) and tools (Codes & Standards, software);
- Delegate tasks and responsibilities within TC as applicable with the approval of ZTCM;
- Communicate with other internal stakeholders (Business development team, Areas Managers, BL Managers, RTQRM, Project Managers, MER TC);
- Manage projects and perform tasks within his/her specialist discipline;
- Fully adhere to and implement BV Code of Ethics;
- Implement BV Procedures related to Quality and HSE.
Criteria for Performance Evaluation:
- Zero claims from the industry
- Customer complaints within 2.0%
- Customer Satisfaction in the range of 8-10 points out of 10
Qualification and Experience:
- The TC Manager shall be a Graduate (Mechanical) Engineer with varied experience in engineering and special emphasis on the Oil & Gas Upstream segment
- Minimum proven 15 years experience with a similar service provider and/or in industry;
- Demonstrable people and project management experience;
- P&L experience;
- Knowledge of engineering and certification activities;
- Worked internationally;
- In-depth knowledge of one or more and understanding of others out of: Oil and Gas, Power, Process industry, Infrastructure/Construction.
Critical Characteristics:
- Works with impeccable level of integrity;
- Able to manage local and multi-cultural team internally and externally;
- Organizational & Communication skills;
- Service and partnering mentality;
- Strong focus on customer;
- Comfortable in client-facing situations;
- Works well under pressure in challenging environment;
- Can work as team-leader and as team-member;
- Capable of handling large amount of information.
Personal Skills:
- Go getter when implementing quality systems
- Identify risks to the organization
- Good communicator
- Ability to comprehend technical queries, problem and nuances of standards like ASME, Indian Standards and interpreting the requirements.
Definitions:
BL: Business Line; I&F: Industry and Facilities; RCE: Regional Chief Executive
TC: Technical Centre; TCM: TC Manager; TQRM: Technical Quality and Risk Manager
ZTCM: Zone Technical Centres Manager.
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