About us:
Over 6,000 companies around the world, including many Fortune 500 firms and other leading software companies, use our products.
We are Fronline Solvers & we hires the suitable persons for Technical support.
Job Role: Technical Support Analyst
Location: Incline Village, NV
Job Description:
Work at leading software vendor Frontline Systems (www.solver.com), helping smart users from industry who are charged with applying optimization and simulation to their companies' problems, but who don't yet have sufficient optimization and/or simulation model-building skills and experience of their own. This is analogous to a teaching assistant role, but in a commercial setting.
Using our online Help Desk and communicating via email, live chat, telephone and web meetings, answer questions, provide modeling tips, review customer models and suggest improvements, or just fix their models, always in an effort to transfer skills and help customers learn to be better modelers.
Skills Required or Preferred:
- You should be positive, a self starter, good at working with people, patient, eager to learn yourself, and rewarded by helping others learn new skills.
- We're looking for strong modeling skills, especially in optimization modeling; experience in simulation modeling or stochastic optimization; preferably experience with data mining models; and exposure to a wide variety of models.
- You should be comfortable using Microsoft Excel and VBA, and have experience writing code in a modern object-oriented language such as C#, Java or C++.
- Full software engineering skills aren't required for this position, but more programming experience is a plus.
- Experience with web development (HTML, CSS, JavaScript) is also a plus.
- A BS or BA degree is required; a MS or MBA degree is preferred, but your skills, experience, ability to learn, energy and attitude are most important.
Email your CV or resume and/or your questions to hr@solver.com.
Click here for more information.
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