About us: Kroll Ontrack is based in Eden Prairie, MN and is a technology services division of Kroll Inc., the global risk consulting company.
Job Role: Solution Architect
Job ID: 05293
Location: Pennsylvania-Philadelphia
Organization: KO0044 - Legal Consultants
Schedule: Full-time
Responsibilities:
- Support penetration of accounts by providing product-specific expertise in the form of attending qualified sales calls, presenting demos, providing customer education and assisting in closing complex sales.
- Work with field sales to develop strategies and solutions to solve complex problems related to areas of expertise.
- Create and fulfill opportunities to provide informational presentations in areas of expertise.
- Examples include: workshops, educational courses (CLE), seminars, and on-site law firm and corporate presentations.
- Develop and foster relationships with strategic contacts and key influencers within the Sales team’s assigned territory.
- Use expertise to establish and maintain credibility for the company, as well as an individual consultant.
- Maintain and grow expertise by reviewing related publications and other sources of information in product/service areas.
- Share information with peers across other Sales teams to help grow internal knowledge. Make recommendations to management for related continuous improvement initiatives to practices, processes and products/services.
- Articulate product messaging and value proposition to prospects in a compelling manner and ability to support multiple product lines, as a subject matter expert who clearly communicates information about complex terms and concepts with a wide range of skill/knowledge levels from novice to expert.
- BA or BS in Business Administration, Marketing, or related field
- 4-5 years of experience in any combination of the following roles: inside sales, lead generation, marketing, sales support
- Preferred experience in a Litigation Support role (minimum of 1 year)
- 2+ years of experience with lead generation at an enterprise software or technology company
- Demonstrated success developing new leads from Law Firm and Corporate Legal (Fortune 1000) segments
- Consistently ranked as top performer with proven track record exceeding lead generation and activity target goals
- Experience maximizing capabilities of CRM software
- Demonstrated time management and organization skills
- Excellent presentation skills in person; via web technologies; and via telephone
- Clear and complete understanding of the EDRM (Electronic Discovery Reference Model) from both an external and internal perspective, to allow demonstration of subject matter expertise in terms of customer needs and KO products and services.
- Self-motivated, entrepreneurial drive to meet and exceed goals
- Excellent written and verbal communication skills via email and telephone
- Proactive, highly-motivated and results-focused work ethic
- Ability to independently and simultaneously manage multiple tasks
- Strong computer skills, including Microsoft Word, PowerPoint, Excel, and data entry and KO tools/products
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