Customer Care Executive-Nigeria, Lagos


Customer Care Executive-Nigeria, LagosJob Role: Customer Care Executive

Job Number: 130005H9

Schedule : Full-time

Primary Location : Nigeria-Lagos State-Lagos-Oregun - Head Office

Shift : Day Job

Job : Customer Development

Main Purpose: To proactively implement actions to delight customers; Customers, Wholesalers, and Retailers   in a manner to build their loyalty to Unilever Business through unmatched services, intimate communication.

Main Accountabilities:

  • Manage customer care email account to attend to complaints that come from the trade
  • Manage the complaints ,enquiries from customers and wholesalers that come through the toll free care line
  • Prepare monthly report on TTS credit note application
  • Prepare monthly report  on damaged returns reversals credit note application 

Key Skills:

  • Inter personal skills
  • Microsoft word and Excel
  • Communication skills

Relevant Experience:

  • Educational qualification of National Diploma (OND) in business adminisration or any other related fields
  • Collaboration and relationships
  • Customer Facing Experience

Apply here.



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