About Company:
At eLoyalty, a TeleTech Holdings company, we are committed to excellence in the delivery of our Contact Center and Cloud Computing solutions. We are currently have an opening for a Sales Operations Specialist to join our Cisco Sales Operations team.
This is an ideal role for someone who has business operations knowledge in the technology field that has a high attention to detail that can perform complex technical configurations. Individuals possessing a business degree with a minor in Management Information Systems or Finance may be ideal. The successful candidate will be highly driven, a quick learner with attention to detail that brings solid client facing skills and wants to work in a fast-paced, dynamic sales operations environment. Job Role: Specialist
Industry Name: Cisco Sales Operations
Location: Mandaluyong, Metro Manila, National Capital Region, Philippines PH
Responsibilities:
- Provide pricing reviews of proposed client solutions
- Work and collaborate with our sales teams to help create complex Cisco software and hardware price quotes
- Assist in the completion of sales proposal forms
- Assist with partner Bid Assurance (A2Q) process
- Assist in creation of sales proposal forms as needed
- Place Cisco software and maintenance orders, as well as other vendor orders (VMware, Nuance, Calabrio, Ingram Micro, etc.)
- Support Cisco Solutions Operations Manager in any activities related to Cisco Solutions Operations.
- Perform site administration responsibilities for Cisco partner web site
- Post documentation for group in network share repository
- Work in a team-oriented, cross-departmental environment interacting closely with eLoyalty project delivery teams, Service Delivery Managers, Solutions Architects, Solutions Engineers and Business Developers.
- Day to day exposure to a wide range of cutting edge technologies including Cisco Unified Communications and Contact Center technologies, IP telephony systems, VXML & IVR systems, eMail Managers, Cisco Web Collaboration Services, CTI Desktop applications, advanced reporting systems, database platforms and various web servers, cloud computing and virtualization products.
- 1 to 3 years experience
- Excellent problem solving and process improvement skills
- Exceptional attention to detail. Error rate close to zero percent is a must.
- Ability to QA complex software and hardware proposals with minimum amount of supervision
- Excellent written and verbal communication skills for email, phone, social tools and presentation materials.
- Understanding of standard business practices related to Sales Operations organizations
- Bachelor’s Degree in Business with a minor in Management Information Systems, Computer Information Systems or Finance.
Apply here.
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