Company Profile:
At Ingersoll Rand we’re passionate about inspiring progress around the world. We know that hour by hour and day by day, we advance the quality of life by making environments safe, comfortable and efficient. Our people and our market leading brands, including Club Car®, Ingersoll Rand®, Schlage®, Thermo King®, and Trane®, contribute to a world defined by sustainable progress and enduring results.
Job Role: On-site Controls Technician
Location: Cherokee, NC
Job Number: 630672
Location: Cherokee, NC
Business Unit: Climate Solutions
Why Trane Is The Best Company for Controls Technicians:
• Trane is recognized worldwide as the brand standard for HVAC and Building Controls Systems
• Highly competitive and comprehensive total compensation program including total cash compensation, benefits, holiday and vacation
• Dedicated to a military friendly environment (Veterans are highly encouraged to apply)
• Unlimited opportunities for career development and promotions
• Determined focus to be the employer of choice in our industry (we want to be the company where everyone wants to work)
• World Class continuing education, featuring Manufacturer (OEM) Level Training
• Company-wide commitment to promoting a strong work/life balance
• Organizational encouragement of community involvement and sustainability (green initiatives)
Job Description:
In this position you will be programming, troubleshooting and repairing environmental control systems for a specific customer. Successful candidates are afforded the opportunity to work with Ingersoll Rand/Trane Controls Systems including Summit and Tracer. In order to perform your task you will call upon your knowledge of electronics (board level troubleshooting), direct digital controls, airflow, hydronics, refrigeration theory, and building control techniques. You will promote and maintain customer relationships through world class customer service. Trane/Ingersoll Rand affords you the opportunity to work directly for a leading manufacture giving you access to technical support, training on newest technology and comprehensive career paths with opportunity for growth.
Responsibilities:
- Establish & maintain a positive relationship with customers, vendors and co-workers through effective oral and written communication skills via phone, computer, and face to face
- Responsible for end to end testing, downloading programming, troubleshooting, and servicing on assigned projects.
- Represents the company by serving as the direct customer contact and is responsible for servicing products and equipment on assigned projects, ensuring customer satisfaction by identifying, analyzing, diagnosing and repairing equipment and systems at customer’s location.
- Performs preventative maintenance, site surveys, replacement, and modifications as needed or requested by customers. Communicate with Customer and or Project Manager inspection/service findings.
- Coordinates with team leader and customer to precisely understand requirements for all on-site installation and repairs by extensively examining building layouts, forecasting issues, gathering materials and synchronizing on-site work.
- Responsible for servicing products and equipment on assigned projects and ensuring customer satisfaction to include training and follow-up training.
- Uses cutting edge software and technology, along with a variety of hand-tools, following blueprints or engineering specifications, to diagnose and repair units.
- Continually enforces safety to the highest standards and maintains security and accountability of company issued and procured assets by recording use, wear and conditions.
- Organizes and complies with all pertinent documentation needed on a daily/weekly/monthly basis to successfully manage the businesses required reports.
- Independently manages daily business needs by identifying parts to order for repairs and determines the urgency of the requirement.
- Keeps current on Trane products concerning installation, operation, maintenance, service, and repair of direct digital control systems.
- Initiates the direction of the customer to the appropriate sales contact as necessary.
- Displays team effort and dedication to customer by maintaining flexibility to work overtime and weeks as the business requires, including occasional overnight stays.
Additional Requirements:
A High School Diploma or equivalent and 2-5 years of experience in control systems; or equivalent combination of education (Technical School) and experience is required.
Operating knowledge of Microsoft office software and working proficiency with hand held computer (i.e. Smartphone, iPad).
Valid Driver’s License with no major traffic violations, suspensions, or DUI’s in previous 5 years.
This position requires working in diverse conditions including but not limited to mechanical equipment rooms with exposure to noisy operating equipment, exposure to extreme weather conditions, precarious places, and risk of electrical shock (high voltage).
This position is highly physical and requires regular use of hands, fingers, walking, stooping, and kneeling. It requires employees to regularly lift and or move up to 10 lbs, frequently lift and or move up to 50 lbs and occasionally lift and or move more than 50 lbs.
Apply here.
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