Account Manager-UK;

About Kaseya: 

Kaseya is a global provider of Managed Service Automation (MSA) software for Managed Service Providers and Public and Private Sector organizations. Kaseya’s IT Automation Framework allows IT professionals to proactively monitor, manage and maintain distributed IT infrastructure remotely, easily and efficiently with one integrated Web based platform.

Customers have discovered that our market leading solutions help to fuel the growth of companies in any industry. On behalf of the entire international team of committed, passionate, talented, fun-loving professionals at Kaseya, we thank you for your interest and look forward to having you as a candidate for the Global Sales Team.

Job Role: Account Manager

Location: Kaseya - United Kingdom

Job Description:
 Due to continued expansion, Kaseya is looking for Account Managers with IT knowledge to grow existing accounts in a highly-productive, inside sales environment.   Account managers will sell and up-sell Kaseya SaaS and cloud client computing solutions to help companies save time & money by automating their IT systems management. To engage Kaseya’s customers globally, we are adding to our top-notch sales team across the world.

Responsibilities:

•     Develop strong relationships with customers to protect ongoing revenue stream
•     Identify upsell and cross-sell opportunities within the customer base.  Close the deal or engage the sales team to close of the opportunity
•     Evaluate client needs and accurately present the most appropriate Kaseya solution
•     Maintain expected call volume of 60+ calls per day, calling on new business leads and existing customers
•     Renew relationships with past buyers to drive future business
•     Work with channel partners to help close business
•     Effectively forecast renewals/up-sells, manage time and work flow, create effective call plans and maintain high call volume
•     Maintain a high level of customer satisfaction in all customer contacts
•     Follow up on inbound phone and email requests and assigned leads to drive sales opportunities in a timely manner
•     Contribute to strategy/tactics for growing corporate website sales
•     Cold and warm calling
•     Create high levels of customer loyalty within accounts

   Skills needed:

•     Fluency in English & French OR English & German is essential (other European Languages are desirable)
•     Energetic team player with exceptional organizational, interpersonal, and communication (written & verbal) skills
•     At least 1 year inside sales experience – lead generation & account management
•     Experience in telephone based sales campaigns
•     Assertive with initiative/follow-up skills with desire to make outgoing calls to existing customers
•     Understand the importance of negotiating within a competitive marketplace, and can overcome objections using logic and ethical business principals
•     Desire to achieve, excel and continuously improve sales skill and product/industry knowledge
•     Excellent phone presence and written and verbal communication skills
•     Experience selling systems and desktop management solutions/managed services to the SMB market
•     Highly professional, self-motivated candidate that demonstrates high standards of ethical conduct
•     Good understanding of the IT services marketplace
•     Experience with CRM applications to successfully manage leads, opportunities, and accounts. (Salesforce preferred)
•     Record of achieving or exceeding sales targets and providing a high level of customer service

Functions: Customer Service, Sales, Information Technology 

Apply here.

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