Technical Support Executive -Chennai

Dear Candidate, 
Greetings from Chargo services!!!
As we are having requirement for one of our leading client in BPO for Chennai location
1. Bell Canada – (ISP Process, Semi-technical)
2. DELL CTS AND DELL SOLUTION STATION (DSS) Technical process
3. BELL ECC (Nonvoice process- semi technical)
4. LIVE PERSON (Nonvoice process- Sales) 

Eligibility criteria for DELL & BELL VOICE Process- 

•  Graduation or 15 years of education (Under graduates with over 1 year experience may be considered) 
•  Should have strong knowledge on Computer hardware, peripherals, OS & Networks ( No compromise) 
•  Strongly skilled at diagnosing and troubleshooting computer hardware / software issues 
•  Excellent written and verbal communication skills. 
•  Knowledge on Internet (wired & wireless) preferred 
•  Call taking experience & experience in MS office preferred 
•  Professional demeanor, attitude and strong desire to succeed 
•  Ability to handle multiple tasks in a high pressure environment and the ability to adapt to change 
•  Highly motivated and energetic with fundamental technical knowledge and skills / willing to learn 
•  Self-discipline and composure 
•  Flexible to work shift timings 
• Relieving letter / Resignation Acceptance letter / Email Resignation Acceptance is a must in case of tenured candidates. 

Selection Procedure for Voice process: 
1. JAM Session
Candidates are given a topic to speak on & evaluated on their voice, fluency, pronunciation &
Grammar.
2. IVR round- VOICE & ACCENT
3. Written Test : (Aptitude, Grammar, Technical questions)
4. Personal interview – Operations Manager
5. Personal interview – HR 

Interested can send their resumes to or call to 044-24322133