ICICI walks in for Phone Banking Officers from All over India !!

Description: The incumbent is responsible for managing customer queries / complaints in voice process (inbound & outbound).

Location: Thane, Hyderabad.

Key Deliverables:

· Handle and resolve customer complaints/ queries over phone.

· Provide customers with relevant product and service information.

· Cross sell new product and service opportunities to customers over phone.

· Provide feedback to the team leaders about product / process.

Key Skills:

· Good Communication Skills (English & Hindi Language).

· Open to work in rotational shifts.

Qualifications:

· Age less than or equal to 28 years.

· Graduates in any discipline.

· 0 - 2 years experience in call centers handling domestic and international customers.

Share this article :

fbpopupbox