Good english communication skills
JOB DESIGNATION/ROLE:
Technical Support Associate / Customer Support Associate
JOB LOCATION: Mohali, Punjab
Technical Support Associate / Customer Support Associate
JOB LOCATION: Mohali, Punjab
QUALIFICATION CRITERIA
Location : Mohali
Experience: 0 to 2 yrs
Education: (UG – Any Graduate – Any Specialization) AND (PG – Any Postgraduate – Any Specialization, Post Graduation Not Required) AND ( Doctorate – Any Doctorate – Any Specialization, Doctorate Not Required)
Experience: 0 to 2 yrs
Education: (UG – Any Graduate – Any Specialization) AND (PG – Any Postgraduate – Any Specialization, Post Graduation Not Required) AND ( Doctorate – Any Doctorate – Any Specialization, Doctorate Not Required)
JOB DESCRIPTION / DESIRED CANDIDATE PROFILE
Technical Support:
Diagnosis & resolving of the harware problem and troubleshooting. The profile would also involve upselling.
Diagnosis & resolving of the harware problem and troubleshooting. The profile would also involve upselling.
Customer Care:
Informing candidate about new products & services, order status, rebates & discounts etc.
Informing candidate about new products & services, order status, rebates & discounts etc.
CANDIDATE REQUIREMENTS
Should be open to work in rotational / night shifts in a 24 by 7 environment.
Should have excellent communication skills in English.
Should be open to relocate to Chandigarh / Mohali in case of outstation candidates.( relocation assistance provided )
Should be open to work in rotational / night shifts in a 24 by 7 environment.
Should have excellent communication skills in English.
Should be open to relocate to Chandigarh / Mohali in case of outstation candidates.( relocation assistance provided )
EDUCATIONAL QUALIFICATIONS:
Minimum Graduates in any stream. (10+2+3)
Undergraduates with at least 12 months of international call center /18 months of domestic call center / 24 months of any other work experience .
Candidates with Customer Service background interested in Tech support can also apply .
Minimum Graduates in any stream. (10+2+3)
Undergraduates with at least 12 months of international call center /18 months of domestic call center / 24 months of any other work experience .
Candidates with Customer Service background interested in Tech support can also apply .
HOW TO APPLY:
If you find the job profile suitable, then send your updated resume to careers_mohali@dell.com directly and we will revert within 24 – 48 hours
or
Walk in directly from Monday to Friday between 11.00 am to 1.00 pm with an updated copy of resume , a recent colored passport sized photograph and Photo ID proof at the address :
Dell International Services India Pvt Ltd
Plot number 40 A, Quark City, Industrial Area, Phase VIII B, Mohali-160059
If you find the job profile suitable, then send your updated resume to careers_mohali@dell.com directly and we will revert within 24 – 48 hours
or
Walk in directly from Monday to Friday between 11.00 am to 1.00 pm with an updated copy of resume , a recent colored passport sized photograph and Photo ID proof at the address :
Dell International Services India Pvt Ltd
Plot number 40 A, Quark City, Industrial Area, Phase VIII B, Mohali-160059
COMPANY PROFILE
Dell is a Technology driven company with a unique Dell Direct model. Dell Information Technology department (Dell I/T) plays a key role in enabling the Dell Direct model by creating, deploying and supporting global industry-leading I/T assets and services that reliably deliver the best customer experience and competitive edge.
Walk in Date : Monday to Friday
Timing : 11.00 am to 1.00 pm
Timing : 11.00 am to 1.00 pm
Address:
Dell International Services India Pvt Ltd.,
Plot number 40 A, Quark City,
Industrial Area,
Phase VIII B, Mohali-160059.
Dell International Services India Pvt Ltd.,
Plot number 40 A, Quark City,
Industrial Area,
Phase VIII B, Mohali-160059.
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